Frequently Asked Questions
How long does shipping take?
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We ship within 1–2 business days. Delivery takes 2–5 days across Europe.
Is this product safe for sensitive skin?
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Yes! All Lysera formulas are dermatologically tested and safe for daily use.
Do you offer international shipping?
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Yes, we ship globally. Shipping rates are calculated at checkout.
Are Lysera products vegan and cruelty-free?
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Yes. All our products are 100% vegan and never tested on animals.
Can I return a product if it doesn’t suit my skin?
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Absolutely. You have 14 days to return any unused product.
How do I track my order?
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You’ll receive a tracking link via email once your order ships.
Where are Lysera products made?
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All formulas are developed and packaged in the EU with globally sourced premium ingredients.
How should I store my skincare products?
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Keep them in a cool, dry place away from direct sunlight.